Shipping policy

All orders are shipped with Australia Post and are dispatched within 5 business days (excludes weekends and public holidays) and you will be provided with your tracking details via email or SMS. 

It is the customers responsibility to provide the correct shipping information. 

Eco Living and Gifts cannot take responsibility for any lost or return to sender packages due to incorrect shipping information or failure to collect from your local post office. 

If a customer would like their package re-sent we will require a postage payment to be made so this can be re-sent. If not, store credit for the purchased item(s) will be issued. 

If you need to change your order or update your shipping information please email us at info@ecolivingandgifts.com.au before your order is shipped. 

Local pick up is available from our retail store: Shop 3 56 Forsyth Street, Wagga Wagga NSW 2650 AUSTRALIA.